Find answers regarding booking, cancellations, confidentiality, and platform assistance.
Choose a licensed psychologist or Bloom Guide, select an available date and time slot, complete brief intake preferences, and complete payment. You will receive an instant confirmation link and calendar invite to your secure in-browser session room.
Appointments can be cancelled or rescheduled up to 24 hours prior to the session start time without any cancellation penalty. Refunds are processed back to your original payment method within 3โ5 business days.
Psychologists are fully licensed professionals holding M.Phil/Ph.D/Masters degrees authorized to provide clinical psychotherapy. Bloom Guides are postgraduate students offering affordable, non-clinical supportive check-ins under direct clinical supervision.
No. Psychizen has a strict zero-recording policy by default. Your audio and video feeds are transmitted peer-to-peer over encrypted WebRTC protocols and are never stored on our servers.
We typically reply within 24 business hours.
